It's one thing to investigate and remediate a cyber incident with your team. It's an entirely different beast to manage your organization's leadership at the same time. Communicating about how an attack can disrupt business as usual is a critical piece of managing the incident response lifecycle. In this talk we'll look at:
- Methods for effectively communicating about the types of cyber attacks;
- Shine a light on how business priorities may compete with incident response (including legal implications, crisis communications, and reputational risk); and
- Outline strategies to help you receive additional resources following a cyber incident.
Including your organization's leaders will help, not hinder, your response in the long run. Add these tricks to your tool belt to conquer your next incident response.